Effective Date: 6 Jan 2026

At Hiven World, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you visit or purchase from our website.

1. Company Information

Hiven World
3rd Floor, Flat No-305, KH No-15/21, Bearing No-34,
Opp. NSIT, Chandra Park, Sai Kunj-1, Dwarka,
New Delhi – 110075
Phone: +91 9211859555
Email: sales@hiven.world

2. Information We Collect

We may collect the following types of information:

  • Personal Details: Name, phone number, email address, billing/shipping address.

  • Payment Information: UPI, credit/debit card, or wallet transaction details (processed securely via third-party payment gateways — we do not store card or banking information).

  • Device & Usage Data: IP address, browser type, page visits, and cookies to improve user experience.

  • Communication Data: Messages sent via contact forms, WhatsApp, or email.

3. How We Use Your Information

We use your information to:

  • Process and deliver orders.

  • Send order confirmations, updates, and support messages.

  • Personalize your shopping experience.

  • Improve website performance and security.

  • Send promotional offers (only if you opt-in).

4. Sharing of Information

We do not sell or trade your personal data.

However, your information may be shared with:

  • Courier/Logistics Partners (for delivery purposes).

  • Payment Gateways (for secure transaction processing).

  • Legal Authorities (only if required by law).

5. Cookies & Tracking

Our website uses cookies to:

  • Remember your login/session.

  • Track website traffic and preferences.

  • Improve browsing experience.

You may disable cookies in your browser, but some features may not function properly.

6. Data Protection & Security

We implement industry-standard encryption and security protocols to protect your data. However, no online platform is 100% secure, and we recommend exercising caution while sharing sensitive information.

7. Your Rights

You have the right to:

  • Access or update your personal data.

  • Request deletion of your account/data (unless legally required to retain).

  • Unsubscribe from marketing communications anytime.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies.

9. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated Effective Date.

10. Contact Us

For privacy-related queries or data requests, contact:

Email: sales@hiven.world
Phone: +91 9211859555