Effective Date: 6 Jan 2026

Welcome to Hiven World. By accessing or purchasing from our website, you agree to comply with the following Terms & Conditions. Please read them carefully before using our services.

1. Company Information

Registered Address:
3rd Floor, Flat No-305, KH No-15/21, Bearing No-34,
Opp. NSIT, Chandra Park, Sai Kunj-1, Dwarka,
New Delhi – 110075

Contact Details:
Phone: +91 9211859555
Email: sales@hiven.world

2. Acceptance of Terms

By using our website, browsing products, or placing an order, you acknowledge that you are at least 18 years old or shopping under adult supervision and that you agree to these Terms & Conditions.

3. Products & Availability

  • We strive to ensure accurate product descriptions and images, but slight variations in color/design may occur due to screen resolution or manufacturer updates.

  • All products are subject to stock availability. In cases of unavailability after purchase, we will inform you and offer a refund or alternative option.

4. Pricing & Payments

  • All prices displayed on the website are inclusive/exclusive of applicable taxes (as per policy).

  • Payments must be made using approved and secure payment methods.

  • Orders will be processed only after successful payment confirmation.

5. Shipping & Delivery

  • Orders are dispatched through trusted courier partners.

  • Delivery timelines depend on the destination and logistics availability.

  • Hiven World will not be responsible for delays caused by courier companies, weather conditions, or unforeseen events.

  • Please refer to our Shipping Policy for full details.

6. Return & Refund Policy

  • Returns or replacements are accepted only for defective, damaged, or incorrect products delivered.

  • Claims must be raised within [3] days of delivery with proper proof (photos/videos).

  • For more information, refer to our Refund & Returns Policy.

7. Warranty

  • Certain products may carry a manufacturer or seller warranty, clearly mentioned on the product page.

  • Warranty claims must follow the respective service process of the brand.

8. Prohibited Activities

You agree NOT to:

  • Misuse the website for fraudulent activity.

  • Provide false or misleading address/contact information.

  • Copy or distribute Hiven World branding or content without permission.

9. Intellectual Property Rights

All content on Hiven World, including logos, text, graphics, product images, and website layout, is the property of Hiven World and is protected by applicable copyright laws. Unauthorized usage is strictly prohibited.

10. Limitation of Liability

Hiven World shall not be liable for:

  • Any indirect, incidental, or consequential damages arising from the use of our products or services.

  • Any loss due to improper usage, third-party apps, or unauthorized repairs.

Our total liability will not exceed the amount paid for the specific order.

11. Governing Law & Jurisdiction

These Terms & Conditions are governed under the laws of India. Any disputes shall be subject to the jurisdiction of New Delhi courts only.

12. Contact & Support

For order-related queries, product assistance, or policy clarifications, reach us at:

Phone: +91 9211859555
Email: sales@hiven.world
Address: 3rd Floor, Flat No-305, KH No-15/21, Bearing No-34, Opp NSIT, Chandra Park, Sai Kunj-1, Dwarka, New Delhi – 110075